33pmw Terms and Conditions
Please read these terms and conditions carefully before using the 33pmw platform. This document forms a binding agreement between you and 33pmw.
General Terms
33pmw ("Platform", "we", "our") is an online betting and casino service provider. These terms and conditions ("Terms") apply to all users ("you", "member", "user") of the platform.
By visiting, registering on, or using the 33pmw website, you acknowledge that you have fully read, understood, and accepted these terms. If you disagree with any part of these terms, please refrain from using the platform.
33pmw reserves the right to change or update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.
Eligibility and Registration
2.1 Age Requirement
You must be at least 21 years old to register on and use the 33pmw platform. At the time of registration you confirm that you are 21 or older. The platform may request documents to verify your age at any time.
2.2 One Account Only
Each person is allowed only one account. Operating more than one account is a violation of these terms and may result in all accounts being cancelled.
2.3 Accurate Information
You must provide true, complete, and up-to-date information at the time of registration. Providing false or misleading information will result in immediate cancellation of the account and any balance may be forfeited.
2.4 Keeping Contact Details Updated
If your personal details such as phone number or email change, update them in your account settings immediately. 33pmw will not be responsible for any communication failure caused by outdated information.
Account Management
3.1 Security and Password
It is your responsibility to keep your account login details (username and password) completely confidential. If anyone learns your password, change it immediately and notify our support team. 33pmw will not be responsible for any loss resulting from unauthorised access to your account.
3.2 Account Transfer Prohibited
Your 33pmw account is entirely personal. Allowing others to use it, selling it, renting it, or transferring it to anyone is strictly prohibited.
3.3 Account Verification (KYC)
33pmw reserves the right to conduct identity verification (KYC) at any time. This process may require copies of a national identity card, passport, or other government-issued identification. Withdrawal requests may be placed on hold until verification is complete.
Deposits and Withdrawals
4.1 Minimum Deposit Amount
The minimum deposit amount for each method on 33pmw is ৳100. Deposits below ৳100 will not be processed.
4.2 Minimum Withdrawal Amount
The minimum withdrawal amount is ৳800. Withdrawal requests below this amount will not be processed.
4.3 Payment Methods
33pmw supports the following payment methods:
- bKash — minimum deposit ৳100
- Nagad — minimum deposit ৳100
- Rocket — minimum deposit ৳100
- Upay — minimum deposit ৳100
- Bank Transfer — minimum deposit ৳100
4.4 Withdrawal Processing Time
Approved withdrawals are generally completed within 15 minutes to 2 hours. However, this time may increase due to the verification process or other reasons.
4.5 Withdrawal Policy
Withdrawals can only be made to a payment method that is registered and verified on your account. Withdrawals to third-party accounts are not permitted. Withdrawals must generally be made through the same payment method used for the deposit.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. A 20x wagering requirement applies to this bonus.
5.2 Wagering Requirement
The specified wagering condition must be met before the bonus amount can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 (20x) in bets before withdrawing.
5.3 Bonus Usage Conditions
- Wagering must be completed before winnings earned using bonus funds can be withdrawn.
- More than one bonus cannot be active at the same time unless specifically permitted.
- Restrictions on specific games or betting sections may apply when using bonuses.
- Separate terms apply to cashback and rewards earned through the VIP program.
5.4 VIP Program
The 33pmw VIP program has four tiers and provides weekly cashback:
- Bronze — weekly cashback up to 0.2%
- Silver — weekly cashback up to 0.5%
- Gold — weekly cashback up to 0.8%
- Platinum — weekly cashback up to 1.0%
Advancement to a higher VIP tier depends on your overall activity and participation on the platform.
5.5 Bonus Abuse
If multiple accounts are created or other dishonest methods are used to gain bonus benefits, all bonuses will be cancelled and the account may be permanently closed.
Betting Rules
6.1 Rules for Placing Bets
The following rules apply when placing bets on the 33pmw platform:
- Each game or betting section may have its own specific rules.
- Decisions regarding bets interrupted by technical issues are at 33pmw's discretion.
- 33pmw will not be responsible for any bet that is not completed due to an internet disruption.
- 33pmw reserves the right to correct odds or payouts that were displayed incorrectly due to a system error.
6.2 Settlement of Results
All game and betting results will be settled according to the applicable rules. If an error occurs due to technical reasons, affected bets may be voided or re-settled.
6.3 Responsible Gambling
33pmw believes in responsible betting. Users can set their own deposit limits, bet limits, and self-exclusion. Visit the Responsible Gaming page for more details.
Prohibited Activities
The following activities are strictly prohibited on the 33pmw platform:
- Providing false or misleading information on your account.
- Creating multiple accounts or using another person's account.
- Attempting to claim bonuses or promotional offers dishonestly.
- Using software bots, scripts, or any automated method on the platform.
- Exploiting system vulnerabilities or bugs to gain an unfair advantage.
- Using the platform for money laundering or illegal financial transactions.
- Collusion or fraudulent cooperation with other players.
- Attempting to damage the platform's infrastructure or systems.
- Harassing, intimidating, or discriminating against other users.
Limitation of Liability
8.1 Service Availability
33pmw strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance, technical issues, or other reasons. 33pmw will not be liable for any loss in such circumstances.
8.2 Third-Party Software
The platform uses software from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). 33pmw will not be directly liable for any errors in this software, but will cooperate to resolve issues.
8.3 Limit of Damages
In any circumstance, 33pmw's liability will be limited to the actual balance in the user's account. 33pmw is not liable for indirect, special, or consequential damages.
8.4 Internet and Device Issues
33pmw is not responsible for any financial loss caused by internet connectivity problems, device faults, or other technical issues on the user's end.
Account Suspension and Closure
9.1 Suspension by 33pmw
33pmw reserves the right to investigate, suspend, or close any account for the following reasons:
- Any violation of these terms.
- Evidence of fraud or suspicious activity.
- Failure to cooperate with the verification process.
- Following directions from law enforcement agencies.
9.2 Closure by the User
You may voluntarily close your account at any time. Any outstanding balance must be settled before the account is closed. Contact the support team to close your account.
9.3 Self-Exclusion
As part of responsible betting, users can activate self-exclusion for themselves. For more details on this, please visit the Responsible Gaming page.
Dispute Resolution
10.1 Filing a Complaint
If you have any complaint or dispute, please contact the 33pmw support team first. Our team provides assistance 24/7 in Bengali via live chat. You can also reach us by email.
10.2 Resolution Process
Upon receiving a complaint, our team will investigate the matter and communicate a decision within a reasonable time. The investigation process will involve reviewing account logs, transaction records, and other relevant information.
10.3 Final Decision
The final decision issued by 33pmw will be considered binding. If a user disagrees with any decision, they may follow an appropriate alternative dispute resolution process.
Changes & Amendments
33pmw reserves the right to change, add to, or cancel these terms and conditions at any time. In the case of significant changes, users will be notified via the contact method registered to their account. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
Users are advised to visit this page regularly to stay informed about updates.
Contact
If you have any questions or need clarification regarding these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali
- Email: [email protected]
Our support team is always here for you. To learn more about responsible betting, visit the Responsible Gaming section.